About Us
The Family Retreat Hub
Helping families transform their backyards into gathering spaces built around warmth and connection.
Our Story
The Family Retreat Hub is independently owned and operated. Founded in April 2026 in Charlotte, NC, we started with a simple belief: the backyard should be the place where families reconnect after long days, where conversations happen around open flame and under open sky.
We specialize in fire bowls, fire pits, gazebos, and pergolas built with durable materials and thoughtful design. Every piece is selected for its ability to weather seasons while creating moments that families remember long after the embers cool.
Our Philosophy
We believe your outdoor space is an extension of home, not an afterthought. A well-placed pergola or a quietly burning fire pit changes the rhythm of an evening. We curate pieces that invite you to slow down, stay outside longer, and gather the people who matter most.
Discover fire pits, gazebos, and pergolas designed to turn your yard into a year-round retreat.
Explore Our Collection
What We Offer
Fire Bowls & Pits
Bring warmth and atmosphere to any patio with fire features designed for durability and effortless evening gatherings.
Gazebos
Create a sheltered outdoor room that stands up to weather while giving your family a defined space to relax and entertain.
Pergolas
Add architectural character and filtered shade to your deck or garden with structures built to last through every season.
From intimate fire bowls to expansive pergola systems, our curated range helps you design an outdoor space that reflects how your family actually lives, gathers, and unwinds together.
The Family Retreat Hub is an authorized retailer of fire bowls, fire pits, gazebos, and pergolas. All items are sourced through authorized distribution channels and arrive with full manufacturer warranty where applicable.
Our Impact
The best family moments happen where warmth meets open air.
We exist to give families a reason to step outside together. Every fire pit, every pergola, every gazebo is an invitation to be present with the people you love most.
Our Business Information
Phone
980-402-8712Working Hours
Monday to Friday, 9am to 5pm EST
Business Name
The Familyretreat Hub
Business Address
6021 Glendale Chase Ct Apt 202, Charlotte, NC 28217
Our Fulfillment
Orders ship from warehouses across the US, with handling in 1 to 3 business days and transit of 5 to 8 business days. Free shipping is offered on most orders within the Continental U.S. (excludes AK/HI) with no order minimum. Every shipment includes tracking so you can follow your fire pit or pergola from warehouse to doorstep.
Have questions about delivery timelines or shipping details? Reach out and we will be happy to help.
Contact Us
